Q. What are the estimated delivery times?
A. UK: 3-7 days, Europe: 3-10 days, Rest of world: 10-20 days. This can be affected by stock numbers, national holidays, etc.
Q. Will I get a notification and tracking details?
A. After a successful purchase you can expect to receive an email confirmation from our distributor, 'Games Quest' within 2-3 days of making your order. The email will include tracking details, if any.
Q. Do you ship to everywhere in the world?
A. Currently we don't ship to Russia or Brazil.
Q. Can you deliver to my PO Box address?
A. Only if the order is small. ie. an order less than £20. Larger orders are delivered by courier which requires a signature.
Q. The items I want are out of stock/unavailable will you re-stock them soon?
A. We have a small number of reserve stocks but some will need to be re-printed. The current stock has limited numbers but we will be doing a new print run in November 2018.
Q. Do I need to have a Paypal account to buy your products?
A. No, you can use your debit/credit card.
Q. The shipping seems expensive for my country.
A. We've tried to keep the shipping costs as low as possible but our products are heavy! There is a maximum shipping threshold so larger orders will benefit.
Q. Is there a limit to the orders I can make?
A. Yes, because of limited stock we have limited the orders to £700 (exc. shipping) per buyer. If you wish to make a larger order please email us at firstname.lastname@example.org